01. Booking
Requires at least 1 day prior appointment either by phone or online. During the booking process online we will require your personal particulars and contact information in order to complete your requests. Your personal information will be managed according to our Privacy Policy.
02. Acknowledgement
All bookings made through this website are manually confirmed and not automatically updated in our system. Upon your booking request on our online appointment system, we will send you an acknowledgement email within 2 hours during operating hours. Bookings made outside operating hours will be acknowledged by 12 noon the same day or next day depending on when we receive your booking request.
03. Confirmation
You will receive an email either confirming your booking or suggesting an alternative date or time typically within 2 days after the day you made your appointment.
If you have any questions regarding your booking, kindly email us at
appointment@x-hair.sg and include a copy of your acknowledgment email.
04. Arrival
Please arrive 10 minutes before your appointment time.
05. Location
We are operating on a mobile basis currently. If you take up Xflash! First trial/Package/Special i.e. groups of 5 or more, our therapists will be more than glad to drop by your proposed location at your own convenience (subject to our approval). Otherwise, you can also drop by our treatment room for Xflash! therapy.
We are located at:
141 Kaki Bukit Avenue 1 Level 2
Shun Li Industrial Park
Singapore 416005
06. Cancellation or postponement
Requires at least 1 day notice. We will do our best to accommodate all requests either by phone or email. No fees will be charged.